In our industry, there are only a handful of trustworthy, reputable pool table service companies that provide you complete honesty & transparency. Because our industry can be so undetected, pool table installer companies as well as our consumers have been falling victim to mass marketing fraudulent companies claiming to be pool table service companies when in reality, they're not a pool table service company at all. They copy our business practices & claim to be who we actually are, charging the consumer 3x the amount us installers would actually charge, and outsourcing the work to a 3rd party 'contractor'. They do not vet these 'in-home service companies' at all, leaving your home, business, belongings & even your loved ones at major risk.
A simple google search such as '(Insert Company) recent reviews' will quickly reveal the transparency of that company by the experiences of real people.
If you believe you encountered a false pool table servicing company claiming to be pool table installers, you can help protect our consumer rights & the businesses that are local to you by filling out this form & reporting them to:
The Office Attorney General WA State
We are more than happy to recommend our local reputable pool table installers & movers alongside PNW Billiard Services!
5 things to look for when shopping around for pool table installers
1. Credentials:
Are the pool table installers licensed/insured/criminal background checked?
Do they provide drug screenings to their pool table technicians?
What type of protection do they provide your home/place of business? Your loved ones?
2. Transparency:
Are they current on social media? Can you view their pool table work by trusted sources?
Documentation of proposals/quotes/guarantees they are offering?
3. CURRENT REVIEWS:
Look for current reviews on Google, Yelp, Facebook, Bing, Thumbtack, etc.
Read our 5🌟 Current Reviews Here & on our Facebook Page Here!
4. What Guarantees Do They Offer?
Do they provide you any written guarantee that covers your assets/pocket book?
How long does this pool table guarantee last? What all does it cover?
Do they have a refund policy? What does that policy include?
5. Subcontracting Your Pool Table Project:
Are you hiring a direct pool table company for the project?
Are they hiring (outsourcing the work) to 3rd party contractors?
How do they guarantee their work through a 3rd party contractor?
These are basic questions every pool table service company should be thoroughly transparent about when shopping around!